Thank you for shopping at Vyzorb. We are committed to providing you with a seamless and efficient shopping experience for all your medical equipment needs.
Shipping Destinations
We currently ship to addresses within the United States, including Alaska and Hawaii. We do not ship to international destinations at this time.
Processing Time
Orders are typically processed and shipped within 1-2 business days after payment has been verified. However, please note that processing times may vary depending on product availability and order volume. We will notify you promptly if there are any delays in processing your order.
Shipping Methods and Costs
We offer a variety of shipping options to meet your needs, including standard shipping and expedited shipping. Shipping costs are calculated based on the weight of your order and the shipping destination. You will be able to view the shipping costs for your order at checkout before completing your purchase.
Delivery Time
Delivery times vary depending on the shipping method selected and the shipping destination. Once your order has been shipped, you will receive a shipping confirmation email with tracking information, allowing you to track the status of your delivery.
Please note that delivery times may be affected by factors beyond our control, such as inclement weather, carrier delays, and public holidays.
Shipping Restrictions
Some products may be subject to shipping restrictions or regulations due to their size, weight, or contents. If you have any questions about shipping restrictions for specific products, please contact us before placing your order.
Signature Requirement
For certain high-value orders or orders containing restricted items, a signature may be required upon delivery to ensure the safe and secure receipt of your package. If you are unable to be present to sign for your delivery, please contact the carrier to make alternative arrangements.
Shipping Damage
Please thoroughly inspect your package upon delivery. Customer must notify the carrier of any visible damage at time of delivery for insurance claim purposes.
Non-visible damage to the product due to shipping must be reported to Vyzorb within 48 hours from the time of delivery.
If the equipment is damaged beyond use or visibly needs repair, the customer should refuse delivery of the shipment and notify Vyzorb immediately.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking information to monitor the status of your delivery and estimate the expected delivery date.
If you have any questions or concerns about your order or shipping, please don’t hesitate to contact us. Our customer service team is here to assist you and ensure that your order arrives safely and on time.
Thank you for choosing Vyzorb. We appreciate your business and look forward to serving you again in the future.
